Skip to main content

Privacy Policy

Effective Date: [07/08/2025]

At The Olympic Pools and Fitness Centre, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information. We are committed to maintaining the confidentiality and security of your data in accordance with the New Zealand Privacy Act and relevant privacy principles.

1. What Information We Collect

We may collect the following types of personal information when you use our services:

  • Full name and contact details (e.g. phone number, email address, residential address)

  • Date of birth and gender

  • Emergency contact details

  • Health and fitness-related information (if required for your safety and training)

  • Payment and billing details

  • Membership activity and usage records

  • Feedback or communications with our staff

2. How We Use Your Information

Your personal information is used to:

  • Manage your membership and provide our services

  • Communicate with you about classes, events, promotions, and service updates

  • Respond to inquiries or customer support requests

  • Ensure your safety while using our facilities

  • Process payments and maintain accurate billing records

  • Comply with legal obligations if required

3. How We Protect Your Information

We take the security of your personal data seriously. The Olympic Pools and Fitness Centre uses a secure internal system to store and manage your information. Access is limited to authorised staff only, and all staff are trained to handle personal information responsibly and confidentially.

We have implemented measures to protect your data from loss, unauthorised access, disclosure, or misuse.

4. Disclosure of Information

Your personal information will not be shared with third parties unless:

  • You have given us your permission to do so; or

  • It is required by law or requested by legal authorities; or

  • It is necessary to protect your safety or the safety of others

Staff are strictly prohibited from disclosing any personal information without appropriate authorisation.

5. Access and Correction

You have the right to access and update your personal information held by us. If any of your details change or you believe any information we hold is incorrect, please contact us and we will promptly make the necessary updates.

6. Retention of Data

We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected or to comply with legal obligations.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

The Olympic Pools and Fitness Centre
77 Broadway, Newmarket, Auckland
 Email: fitin@theolympic.co.nz
 Phone: 09 522 4414

By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.